Shipment Management
With Xüdle Club Software we give you all the tools you need to manage your club shipments in one location. From creating your shipments and setting up email notifications to scheduling payment re-processing of your declined credit cards or customizing a members shipment, our Wine Club tools have it all.
Automatic Batch Billing
The Xüdle club software allows you to batch bill your clubs automatically. So long are the days of nail biting as you pressed the Submit button on your club management tool. With Xüdle's club scheduler you specify the shipment, schedule the bill date and then go on to other tasks, like selling wine. On the day of the shipment, it's just a matter of printing labels and fulfilling orders. We love automation.
Member Access
Your members can update their crucial information online without contacting you! That's right, members have access to their account profile and club manager through your website. They simply log in, edit their information, hit save and your records are updated instantly. Much faster and more efficient than transposing a paper form or chatting on the phone.
Customized Shipments
Do you allow your members to customize their club orders? No problem! You can specify what wines in shipment are required or can be exchanged. Just choose the wines that are available for the shipments and then members can exchange can take care of customizing their orders all on their own.
Customer Relationship Management
Keep track of conversations you had with wine club members to help improve your relationships. Did the member mention their favorite wine, name of their pet or favorite vacation spot? Jot it down.
Task Tracker
Never miss a task again. Keep track of upcoming to-do's by scheduling notes within a members' account. It's simple, set the task, place a reminder date and hit save.
Improve Communication with Tasting Room Staff
Have something to tell your Tasting Room server about a specific member? Just leave an internal Cashier Note and the server will see the note when they are in the member account!
Autoresponders
Xüdle helps you automate your club by scheduling certain emails to be sent out – like an expired credit card notification or an upcoming shipment announcement. Customize these emails however you would like to make sure your members are getting the most up-to-date information about your winery.